Refund & Cancellation Policy – STRONGER by JLPFitness

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STRONGER Strength + STRONGER Weddings (Personal Training)

• All sessions must be cancelled or rescheduled with at least 24 hours’ notice.

• Sessions cancelled with less than 24 hours’ notice will be charged in full.

• Missed sessions or no-shows are non-refundable.

• Sessions are non-transferable unless agreed in advance.

• In the rare event that I need to cancel, your session will be rescheduled or credited.
   

STRONGER Talk (Mindset & Support Sessions)

• All STRONGER Talk sessions are paid in advance.

• Once a session is booked and paid for, refunds are not available.

• If you need to reschedule, at least 24 hours’ notice is required.

• Missed sessions or no-shows are non-refundable.

• Where possible, I’ll always try to rearrange sessions if genuine issues arise — but this is at my discretion.
   

Packages & Blocks

• Packages and blocks of sessions are non-refundable once started.

• Sessions must be used within the agreed time period unless otherwise stated.

• Unused sessions are not refundable.
   

Exceptional Circumstances

• Refunds are not guaranteed and will only be considered in exceptional circumstances, at the discretion of STRONGER by JLPFitness.